(5.0 / 5)2015+ Ratings

Tile Reviews

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Overall Rating

5.0
5 Reviews
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About Tile

Thetileapp.com is a platform that offers Bluetooth trackers for various items. The main products include Tile Pro, Tile Mate, Tile Slim, and Tile Sticker. These devices can be attached to keys, bags, wallets, or any item that might need finding. Users can track their items using the free Tile app, available for both Apple® and Android™ devices.

The Tile Pro offers tracking with a replaceable battery and the longest range. The Tile Mate is ideal for pairing with keys, bags, pet tags, and more. The Tile Slim is designed to slide into wallets, passports, and anywhere space is limited. The Tile Sticker is the smallest Tile and can stick to items like remotes and cameras.

In addition to these, Tile Lost & Found Labels are available. These durable, scannable stickers make any lost item returnable.

The platform also offers a Premium Plan that covers all your Tiled items before and after you lose something. This plan includes a proactive Smart Alert notification when you leave something behind. If you upgrade to Protect, and you do actually lose something, they have you covered. If Tile can’t find it, they reimburse you.

The website also provides support for getting started, using the app, troubleshooting, orders, trackers & app, premium & account management, policy, privacy, & safety, partnership & integration, headphone, laptop, and smart home.

The platform is loved by 20 million people and has helped users find 1.45M sets of keys, 817K wallets, 55K pieces of luggage, and 18 pet turtles last year.

The Tile app works with both Android and iOS phones so everyone can find their stuff. Your privacy and security are a main priority for Tile. They never sell your data or information. They stand by this in all their privacy and security practices.

Please note that the information provided is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official website.

Tile Pros & Cons

Pros of thetileapp.com:

  • Bluetooth Trackers: Offers a range of Bluetooth trackers for keys, wallets, phones, and more, which can be attached to various items and tracked using the free Tile app.
  • Tile Premium and Premium Protect: Provides a robust finding experience with features like Smart Alerts, 30-Day Location History, and up to $1,000 Item Reimbursement for Premium Protect subscribers.
  • Worry-Free Warranty: Allows users to get replacement Tiles for defects or accidental damage.
  • Wide Range of Products: Offers various products to suit different needs, including the Tile Pro, Tile Mate, Tile Slim, Tile Sticker, and Tile Lost & Found Labels.
  • User-Friendly App: The app is well-organized, with a grid layout showing trackable tags, and features like GPS tracking and notification screens.

Cons of thetileapp.com:

  • Performance Issues: Some users have expressed dissatisfaction with the product's performance, including instances where the tracker showed the item in the wrong place or failed to locate it accurately.
  • Battery Concerns: The Tile Mate trackers have non-replaceable batteries, which some users find environmentally unfriendly and a design choice to maximize profits.
  • Customer Service Issues: Some users have reported frustration with customer service, particularly regarding product not working as expected.
  • Limited Network Size: The Tile network is smaller compared to competitors like Apple’s Find My app network.

Tile Coupon & Discount Codes

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Tile Customer Reviews (5)

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Ellie Gallagher
Ellie Gallagher
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Feb 15, 2023
Stephan Naumann
Stephan Naumann
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Feb 14, 2023
Ina Vogt
Ina Vogt
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Feb 11, 2023
Solaine L'Heureux
Solaine L'Heureux
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Feb 10, 2023
Mary Finnerty
Mary Finnerty
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Feb 10, 2023

Tile Customer’s Q&A

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Tile Features and Benefits

Here are some key features and benefits of thetileapp.com:

  • Bluetooth Trackers: Tile offers a range of Bluetooth trackers for keys, wallets, phones, and more. These trackers can be attached to various items and tracked using the free Tile app.
  • Tile Premium and Premium Protect: These subscription plans offer a robust finding experience for all Tiles. They include features like Smart Alerts, which proactively notify users when they've left Tiled items behind.
  • Worry-Free Warranty: This warranty allows users to get replacement Tiles for defects or accidental damage.
  • Tile Item Reimbursement: This feature is available to subscribers of Tile Premium or Premium Protect.
  • Tile Premium Customer Care: Subscribers have access to dedicated customer care.
  • Wide Range of Products: Tile offers a variety of products to suit different needs, including the Tile Pro, Tile Mate, Tile Slim, Tile Sticker, and Tile Lost & Found Labels.

These features and benefits make Tile a comprehensive solution for tracking and finding lost items. It's important to note that some features are only available with a Tile Premium or Premium Protect subscription. The right choice will depend on individual needs and preferences. Remember, these features and benefits may vary depending on the specific Tile model and the needs of the individual user. It's always a good idea to do thorough research before making a purchase.

Tile Pricing

The pricing for Tile plans includes:

  • Tile Premium: $2.99/month or $29.99/year.
  • Tile Premium Protect: $99.99/year (which includes the benefits of Tile Premium and additional features like item reimbursement up to a certain limit).

For new users, there is a 30-day free trial available for both Premium and Premium Protect plans.

About Thetileapp.com Payment Method?

Thetileapp.com provides several methods for updating the payment method. If the subscription was made through the Apple App Store, the payment method can be updated in the device Settings. Tap [Your Name] at the top of the screen, then tap Payment & Shipping. Tap the current Payment Method, then edit the payment details. After editing, tap Done at the top right corner of the screen. If the subscription was made through the Google Play Store, the payment method can be updated in the Google Play app. Tap the Profile icon at the top right, then tap Payment & subscriptions, then tap Subscriptions. Select the Tile subscription, then tap Manage. Tap Update and follow the instructions. If the subscription was made on the Tile website or in the Tile app, log in to the account on Tile.com, select Billing & Premium on the left-hand side of the screen. To the right of Payment, select Edit. Enter the new payment information, then select Save. For subscribing to Tile Premium or Premium Protect, enter the credit card details or select PayPal to complete the purchase on the Payment Method page.

Tile FAQs

FAQ

How To Open A Tile Account?

To open an account on thetileapp.com, follow these steps:

  1. Download the Tile App on a compatible smartphone or tablet.
  2. Open the app and tap on 'Get Started'.
  3. In the 'Add a Device' screen, choose which Tile Enabled Device to activate. If not activating a Tile Enabled Device, tap on 'Skip' at the top right corner of the screen.
  4. In the 'Sign Up' screen, enter a valid email address to use with the account. This will be used to log into the app moving forward.
  5. Create a password. Passwords are case-sensitive and must include one letter, one number, and be at least 8 characters long.
  6. Tap on 'Sign Up'. A 6-digit confirmation code will be sent to the provided email address. Enter this code in the app to verify the email address.
  7. Follow the prompts to allow the Tile app to access Bluetooth and Push Notifications.
  8. Set up Location Access in two steps:
    • To complete Step 1, select 'Tap to select 'Allow ONCE''. Tap on 'Allow Once'.
    • To complete Step 2, tap 'Set Location to 'ALWAYS''. In the Settings screen for the Tile app, select 'Location'. Set 'Allow Location Access' to 'Always'. Ensure that 'Precise Location' is switched On.
  9. Exit from Settings and go back to the Tile app. In the 'Confirm Your Location' screen, confirm that the pre-filled Country and Zip/Postal Code is the correct location. If it is correct, Tap on 'Continue'. If it is incorrect, enter the correct Country and Zip/Postal Code and Tap on 'Continue'.
  10. In the Tile app, the message 'All Set!' will appear. Now, the first Tile can be activated.

Remember, these steps may vary slightly depending on whether the device is iOS or Android. The process is now complete and the account is ready to use.

FAQ

Tile Alternatives

Here are the top 10 alternatives to thetileapp.com:

  1. Apple AirTag - Best for iPhone Users
  2. Chipolo One Spot - Best AirTag Alternative for Android & iPhone
  3. Tile Pro 2022 - Best Tile Alternative for Android Users
  4. Chipolo ONE - Best Budget Tile Alternative
  5. Samsung SmartTag - Best Tile Alternative for Samsung Galaxy Phones
  6. Tile Slim - Best Card Tracker for Wallets
  7. Cube
  8. Lapa
  9. MYNTracker
  10. Wistiki by Starck

Each of these alternatives offers unique features and benefits, making them viable options for different users. They vary in terms of range, battery life, and compatibility with different devices. Some of them are more budget-friendly, while others offer premium features at a higher price point. It's important to consider these factors when choosing the best alternative for your needs.

FAQ

What are the features included in the Tile Premium plan?

Tile Premium offers proactive features like smart alerts, free battery replacements, and up to $100 Item Reimbursement. The cost is $2.99 per month or $29.99 per year.
FAQ

What is included in the Tile Premium Protect plan?

Tile Premium Protect includes all Premium features plus up to $1000 Item Reimbursement if Tile can't find your things. The cost is $99.99 per year (only $8.33 per month).
FAQ

Does Tile offer free shipping?

Tile offers Free Standard Shipping within the continental United States for orders over $35. Shipping costs for orders shipped outside the continental US are based on the destination.
FAQ

What is the Tile refund policy?

Tile guarantees that if, within the first 30 days after delivery of the device you purchase on Tile.com, you are not fully satisfied with your device, Tile will accept the return of the device and issue you a refund.
FAQ

What payment methods does Tile accept?

Tile accepts Visa, MasterCard, Discover, AMEX, and PayPal.
FAQ

Are there any reviews of Thetileapp.com?

Reviews for Thetileapp.com show a mix of positive and negative experiences. Some users have expressed dissatisfaction with the product's performance and customer service. For instance, one user mentioned that the Tile Mate trackers now have non-replaceable batteries, which they felt was not environmentally friendly. Another user expressed frustration with the product not working as expected, even when their phone and keys were in close proximity. On the other hand, there were also positive reviews where users found the Tile app useful in tracking their lost items. However, it's important to note that these are individual experiences and may not reflect the overall quality of the product or service. Please consider these reviews along with other factors when making a decision.

FAQ

Thetileapp.com Return Policy?

Thetileapp.com has a Standard Return and Refund Policy. Orders placed directly through the website can be refunded. If the purchase was made through another party, such as Amazon.com, that party should be contacted for return instructions. A Tile can be returned for a refund within 30 days from the day the Tile shipment was received. The order must be returned in good condition with its original packaging. Partial returns are not eligible for refund. For example, if 4 Tiles were ordered, all 4 Tiles must be returned to receive a refund.

To return an order, the customer care team provides a Return Merchandise Authorization number (RMA) along with instructions on how to return the order. It is recommended to use a shipping service that is able to track shipments (i.e., USPS, UPS, or FedEx) to track the shipment. Tile is not responsible for shipping costs associated with the return order. The return can be shipped Ground, Priority shipping is not required. Once the return is processed and approved, a confirmation email is sent with information on when to expect the refund. The refund is returned to the original form of payment.

As for the Shipping Policy, Tile currently ships to various regions including the U.S. and its territories, and several international locations. If a country is not on the list, orders can be placed through Amazon. For orders over $35, Tile offers Free Standard Shipping within the continental United States. The shipping cost for orders shipped outside the continental US is based on the destination.

FAQ

About Thetileapp.com Popular Products and Services?

Thetileapp.com offers a range of products and services designed to help users keep track of their belongings. The Tile app is available on the Apple App Store, Google Play Store, and the Microsoft Store. It's compatible with iOS, Android, and Windows devices. The app works with Tile-enabled devices to help users find their things.

The Tile Bluetooth trackers are small devices that can be attached directly to items like keys, wallets, and more. If an item is within Bluetooth range, the Tile app can ring the Tile tracker. If the item is far away, the app can show the item's most recent location on a map. Users can also double press the button on their Tile to make their phone ring, even when it's on silent.

The app also offers a Premium plan for a more robust finding experience. This plan includes features like Smart Alerts, which notify users when they leave something behind, and Item Reimbursement, which reimburses U.S. subscribers up to a certain limit if Tile can't find a lost item.

However, some users have expressed concerns about certain Tile products, such as the Tile Mate trackers, which have non-replaceable batteries. Critics argue that this design choice generates electronic waste and is a decision made to maximize profits.

Please note that this information is based on the latest available data and may not include all products and services offered by Thetileapp.com. For the most accurate and up-to-date information, it's recommended to visit the official website.

FAQ

About Thetileapp.com Prices and Cost?

TheTileApp offers two subscription options: Tile Premium and Tile Premium Protect.

Tile Premium offers proactive features and services like smart alerts, and 30-Day Location History. The cost for this subscription is $2.99 USD per month or $29.99 USD per year.

Tile Premium Protect includes all Premium features plus up to $1,000 Item Reimbursement if Tile can’t find your things. The cost for this subscription is $99.99 USD per year.

Both subscriptions offer a 30-day free trial. The subscription pricing is subject to your local currency and may include additional Tax/VAT added to the price at checkout.

New subscribers can sign up for a 30-day trial period of Premium or Premium Protect and register items for reimbursement. If you sign up for Tile Premium or Premium Protect in the Tile app or on the Tile website and it's your first time doing so, you will not be charged until the end of your 30-day free trial. After that, you'll be charged on your renewal date, either monthly or yearly, depending on which plan you choose. If you do not want to be charged, remember to cancel your subscription before your free trial ends.

Please note that refunds are currently not offered for Premium or Premium Protect. If you previously had a 30-day free trial, you will be charged and your subscription will begin immediately.

There is also a bundle offer for new Tile Premium customers only. Only new Tile Premium subscribers are eligible for a free 3-month trial to Premium through the Tile bundle offer. If you currently have a Premium subscription, the subscription will not be added or extended by 3 months. If you had a previous Premium subscription, you are not eligible for the free 3-month free trial Premium offer. Upon signing up, you will be charged the yearly Premium subscription rate.

For complete details, please view the Terms and Conditions at the bottom of the Tile website page.

FAQ

What is the warranty for Tile products?

Tile products come with a 1-year warranty. This warranty covers defects in the product for a period of one year from the date of purchase. The warranty does not cover customer misuse, negligence, physical, or chemical abuse, and installation defects. All warranty claims must be reported immediately, and failure to report any warranty claim within 30 days of defect discovery will void the warranty. All products must be inspected prior to installation, and visual defects or nonconformities apparent prior to installation voids the warranty. Tile Premium and Premium Protect subscribers get exclusive access to the Worry-Free Warranty. If a Tile product stops working within the one-year warranty period, the user can contact Tile for a possible warranty process. Tile Premium members are also eligible for up to $100 in reimbursement with Premium, or up to $1,000 if they upgrade to Premium Protect, if they lose something and Tile can’t locate it. Please note that these details are subject to change and it's always best to check the latest information from the official Tile website or product documentation.

FAQ

What is the Tile Premium plan?

The Tile Premium plan is a subscription service that offers exclusive features and services for Tile products. It includes proactive features like smart alerts and 30-Day Location History. Smart alerts send a notification when you leave something behind, helping you to never worry about leaving without important things. The 30-Day Location History allows you to retrace your steps with an extended history of all the places your Tile has been over the past 30 days. The plan costs $2.99 per month or $29.99 per year.

There's also the Tile Premium Protect plan which includes all the features of the Premium plan plus up to $1,000 Item Reimbursement if Tile can’t find your things. This plan costs $99.99 per year. Both plans offer a worry-free warranty, providing replacements for any damaged or defective Tiles during your subscription period.

Please note that these plans cannot be gifted. Also, the prices and features mentioned are as of the latest available information and may vary. For the most accurate and up-to-date information, it's recommended to visit the official Tile website or contact their customer service.

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